We want you to feel comfortable at the museum and ensure that your stay in the Eisenheim Museum is tailored to your requirements. The museum is has few obstacles and offers many options. Please tell the museum staff if you require assistance.
For monument preservation reasons it was not possible to make any constructional changes. Therefore neither the Eisenheim Museum in the former washhouse in the housing estate nor the museum dwelling are accessible obstacle-free.
Our museum offers Sunday guided tours on specific dates for deaf persons and persons with hearing disabilities. The tours last approximately 90 minutes.
The guided tours are translated into German sign language by a sign language interpreter. The sign language interpreter is paid by the Landschaftsverband Rheinland. The normal museum entrance fee is applicable. At the St. Antony-Hütte there is a reduced rate for severely disabled persons (4 €), the entrance charge for the Eisenheim Museum is 2.50 €.
Deaf persons can, of course, book individual guided tours with a sign language interpreter at a time to suit them during the opening hours of the museum. We will organise a sign language interpreter for you. The cost of the sign language interpreter is paid by the LVR. The fee for a guided tour is 50 € plus the museum entrance fee. Museum entrance fee (group price for severely disabled persons: 3.50 € per person).
Please contact us at least four weeks prior to the desired date by completing the booking form (PDF, 42 KB) .
The museum premises and the buildings do not have a guide system for blind persons. We therefore recommend that visually impaired and blind persons are accompanied. Assistance dogs are permitted.
Upon request it is possible to book a guided tour for a group of visually impaired persons and blind persons. During this guided tour there is an opportunity to touch as many exhibits as possible. The tour lasts around 90 minutes.
The fee for the guided tour is 50 € (school groups 45 €). The museum entrance fee is also applicable. At the St. Antony-Hütte (Ironworks) there is a reduced group rate for severely disabled persons (3.50 € per person), the entrance fee for the Eisenheim Museum is 2.50 €.
The programme should be arranged at least two weeks in advance if possible.
All guided tours and programmes are adjusted to the needs of school classes and groups of persons with learning difficulties. They are presented in simple, comprehensible language. The guided tours and programmes should be arranged at least two weeks prior to the planned date if possible.
“Reisen für alle” (Tours for Everyone)
The Eisenheim Museum has been certified in the qualification system "Reisen für alle" (Tours for everyone). This is a co-operation project sponsored by the Bundesministerium für Wirtschaft und Energie (Federal Ministry for Economic Affairs and Energy) , the Deutsches Seminar für Tourismus (DSFT) Berlin e. V. and the Verein Tourismus für Alle Deutschland e.V. - NatKo.
Persons who require assistance during their visit are requested to inform kulturinfo rheinland accordingly. Special guided tours should be arranged at least one week in advance.
Information on all LVR-Industriemuseum sites and guided tour bookings:
Tel.: 02234 9921-555(telephone lines open: Mon – Fri 8 – 18 hours; Sat, Sun and public holidays 10 – 15 hours)
Please note: In the period from 09.05.22 - 03.07.22 different service hours apply (Mon - Fri 10 - 17 hours; Sat, Sun and public holidays 10 - 15 hours)
Fax: 02234 9921-300