Information on Accessibility

We want you to feel comfortable at the LVR-Industriemuseum Bergisch Gladbach and to offer you a stay tailored to your requirements. Please tell the museum staff if you require assistance.

There are several disabled parking spaces. If necessary it is possible drive straight to the museum entrance with a car. The public transport bus stop (bus number 426, bus stop “Dombach”) is approx. 300 metres from the museum.

For deaf persons and persons with hearing disabilities

Perfect hearing is not absolutely necessary for the exhibition.

On specific dates the LVR-Industriemuseum Bergisch Gladbach offers Sunday guided tours for deaf persons and persons with hearing disabilities. The guided tours last approx. 90 minutes. Please consult our event calendar for the currently applicable dates. The guide tours are interpreted in German sign language by a sign language interpreter. The sign language interpreter is paid by the Landschaftsverband Rheinland. The reduced entrance fee for severely disabled persons of 4 € applies.

Deaf persons can, of course, book individual guided tours with a sign language interpreter at a time to suit them during the museum opening hours. The tour lasts approx. 90 minutes. We organise the sign language interpreter for you and the costs for the interpreter are paid by the LVR. The guided tour costs 45 € plus the reduced group entrance fee of 3.50 € per person for severely disabled persons.

Please book the tour at least four weeks prior to the desired date using the booking form (PDF, 42 KB) .

Multimedia-Guide in sign language

Persons with a hearing disability can also discover the Alte Dombach Paper Mill using a multi-media guide in sign language and access information on the topics and exhibits which interest them at the press of a button. On the multi-media guide display a sign language interpreter explains the museum topics in German sign language.

For persons with cognitive impairments

At the LVR-Industriemuseum Bergisch Gladbach visitors can try out a lot for themselves and see the machines in action. All guided tours and programmes are adjusted to the individual needs of school classes and groups of persons with learning disabilities. They are carried out in simple, comprehensible language. The guided tour lasts approx. 90 minutes. Some programmes are very activity-oriented and are therefore particularly suitable for persons with learning disabilities.

The guided tour costs 45 € plus 3.50 € per person for the reduced group entrance fee for severely disabled persons.

The programmes should be booked at least two weeks prior to the desired date if possible. Please contact us (Tel.: 02202-936680) so that we can discuss the specific requirements of your group.

Audio guides in simple language are also available at the museum.

For visually impaired and blind persons

The museum premises and the building do not have a guide system for blind persons. We therefore recommend that visually impaired and blind persons are accompanied. Assistance dogs are permitted.

There is an audio-guide with spoken texts. It is, however, necessary to be accompanied.

Persons without sight can make paper at the vat without any restrictions.

Upon request it is possible to book a guided tour for a group of visually impaired and blind persons. During these tours there is an opportunity to touch as many exhibits as possible. The guided tour lasts approx. 90 minutes. The tour costs 45 € plus 3.50 € per person reduced group entrance fee for severely disabled persons.

The programme should be booked at least two weeks prior to the desired date if possible.

For persons with restricted mobility and wheelchair users

There are several disabled parking spaces. If necessary it is possible to drive directly to the museum entrance by car. To do this a gate must be opened; assistance can be obtained via the bell and intercom system.

The public transport bus stop (bus number 426, bus stop “Dombach”) is at a distance of approx. 300 m from the museum.

On the premises the paths are made of cobblestones which may make it exhausting for persons with restricted mobility and wheelchair users. A disabled toilet is available.

The LVR-Industriemuseum Bergisch Gladbach is to a large extent accessible for persons with restricted mobility and wheelchair users despite the historic building fabric. In the main building there is a lift on all floors of the museum. In the historic building, however, some rooms can only be reached via steps. Unfortunately it is not possible to install ramps due to lack of space. It is, however, possible to look into the central rooms or negotiate them in a wheelchair. A loan wheelchair is available free of charge. There are seats available.

The temporary exhibition room is completeley accessible.

Information and Booking

Persons who need assistance during their visit are requested to inform kulturinfo-rheinland accordingly. Special guided tours should be arranged at least two weeks in advance.

For information on all LVR-Industriemuseum sites and to book guided tours:

kulturinfo-rheinland

Tel.: 02234 9921-555 (telephone lines open: Mon-Fri 8-18 hours; Sat, Sun and public holidays 10-15 hours)
Fax: 02234 9921-300
Email: info@kulturinfo-rheinland.de