Information on Accessibility

We want you to feel comfortable at the LVR-Industriemuseum and to offer you a visit tailored to your requirements. Please tell the museum staff if you require assistance.

Entrance fee for severely disabled persons: 3.50 €

Groups of severely disabled visitors: 3 € per person

For deaf persons and person with hearing disabilities

The LVR-Industriemuseum in Ratingen offers guided tours especially for deaf persons and persons with hearing disabilities on specific Sundays. The guided tours last approximately 90 minutes. Please consult our event calendar for the current dates.

The guided tours are translated into sign language by a sign language interpreter. The sign language interpreter is paid by the Landschaftsverband Rheinland, the reduced entrance fee for severely disabled persons of 3.50 € is applicable.

Deaf persons can, of course, book individual guided tours with a sign language interpreter at a time to suit them during the opening hours of the museum. The guided tours last approximately 90 minutes. We will organise the sign language interpreter for you. The cost of the sign language interpreter is paid by the LVR, the charge for the guided tour for up to 25 persons is: 50 € plus 3 € fee per person – reduced group rate for severely disabled persons. Please book at least four weeks prior to the desired date by completing the booking form (PDF, 42 KB) .

For persons with cognitive impairments

At the LVR-Industriemuseum in Ratingen visitors can try out a lot for themselves and experience the machines in operation. All guided tours and programmes are adjusted to the needs of school classes and groups of persons with learning difficulties. They are carried out in simple comprehensible language. Some programmes are very activity –oriented and particularly suitable for persons with learning difficulties. The programmes should be arranged at least two weeks prior to the planned date if possible.

Please call us (Tel.: 02102 86449-0), so that we can discuss the special needs of your group.

For visually impaired and blind persons

There is no blind guide system on the outdoor premises or in the buildings. We therefore recommend that visually impaired and blind persons are accompanied when visiting the museum. Assistance dogs are permitted.

Upon specific request it is possible to book a guided tour for a group of visually impaired or blind persons. During this guided tour there is an opportunity to touch as many exhibits as possible. The tour lasts around 90 minutes. The guided tour costs 50 € (up to 25 persons) plus the group rate reduced entrance fee for severely disabled persons 3 € per person. The programme should be booked at least two weeks in advance if possible.

For the exhibition in the mansion there is an audio-guide which describes the living environment of the Brügelmann family in the mansion around 1800.

Tour of the Textilfabrik Cromford (Textile Mill) moderated by Marion Höltermann, Chairperson of the Ratinger Blinden- und Sehbehindertenverbandes

In 2014 Ms Höltermann together with staff from the LVR-Industriemuseum Textilfabrik Cromford (Textile Mill) made an audio-CD using predominantly personally produced audio texts.

This enables blind and visually impaired persons to experience the historic factory and its history by listening. In dialogue with guests and demonstrators from the museum Ms Höltermann describes in detail the historic machines, the working conditions of the men, women and children in the first factory on the European continent as well as the determination and far-sightedness of the entrepreneurial family Brügelmann.

For persons with restricted mobility and wheelchair users

The lift in the "High Factory" is unfortunately out of service until further notice.

The LVR-Industriemuseum in Ratingen is, despite the historic building fabric, to a large extent accessible for persons with restricted mobility or wheelchair users.

In the “Hohen Fabrik” (High Mill) there is a lift up to the 3rd floor. The 4th floor is also accessible with the lift but 3 steps have to be climbed to reach the exhibition level. Unfortunately out of service in the moment.

In the mansion it is possible to reach the 2nd and 3rd floors by lift. The museum education room on the top floor can only be reached via a stairway. Seating is available on all floors of the exhibition in the “Hohen Fabrik” (High Mill) and the mansion. There are disabled parking spaces in the museum courtyard. The mansion can be accessed via a ramp or via a ground level entrance leading directly to the lift. The rear entrance to the “Hohen Fabrik” (High Mill) is also at ground level. There is a disabled toilet in the mansion. An additional disabled toilet can be accessed from outside with a Euro key. There are no loan wheelchairs available.

Information and Booking

Persons, who require assistance during their visit, are requested to inform kulturinfo rheinland in advance. Special guided tours should be arranged at least one week in advance.

For information on all LVR-Industriemuseum sites and to book guided tours please contact:

kulturinfo rheinland

Tel.: 02234 9921-555 (telephone line open: Mon-Fri 8 – 18 hours; Sat, Sun and public holidays 10 – 15 hours)
Fax: 02234 9921-300
Email: info@kulturinfo-rheinland.de